FAQ


1.CAN I UPDATE FREELY ?
Ans. Yes you can update freely as per our releases for updating.
2.CAN YOU DEVELOP SOME FEATURES ACCORDING TO MY NEEDS ?
Ans. Yes we can develop as per your requirements.
3.HOW COULD I PAY YOU ?
Ans. You can pay us by money transfer, online methods or by shipping
4.I WANT TO PURCHASE MORE THAN ONE ACCOUNT, CAN I HAVE SOME DISCOUNT.
Ans. Yes, we have offers and schemes related to discount.
5.TERMS OF PAYMENT
Ans. Once amount paid cannot be refunded back, it can be done only either in case of loss or theft at the time transit or the software is not working properly.
6.WHAT IS THE PROCEDURE OF SHIPPING AND DELIVERY
Ans. Shipping charges are extra to be incurred by the customer and delivery would be done within seven working days from the receipt of payment.
7.CAN I VIEW AND CHANGE THE ORDERS WHICH I PLACED AS PER MY NEEDS
Ans. Yes you can view your orders placed by the serial number, and change as per your requirements.
8.PAYMENT AND PRICING
Ans. Payment is must before dispatch of your software and pricing is fixed as defined in the product.
9.DELIVERY OPTIONS ARE THROUGH ONLINE OR BY SHIPPING
Ans. Both the options are available according to your queries.
10. AM I PURCHASING A SUBSCRIPTION
Ans. Yes you are purchasing a subscription for one year after then it will expire.
11. WHEN DO I ENTER MY SERIAL NUMBER TO REGISTER MY SOFTWARE
Ans. You can enter your serial number to register your software just after making your payment and receiving the copy of your genuine product.
12.WHAT IF MY HARD DRIVE CRASHES AND I DONíT FIND MY SERIAL NUMBER
Ans. In that case we will provide you another copy of your software. You just have to fill up a form and have to pay a nominal amount of money for confirmation.
13.CAN I PURCHASE THROUGH CREDIT CARD OR ANY OTHER OPTION OF ONLINE OR BY SHIPPING OR BY TRANSFER.
Ans. Yes you can purchase by various methods available at our website for making the payment.
14.DO YOU OFFER SITE LICENSES FOR SCHOOLS AND COMPANIES OR MULTI USER.
Ans. Yes we provide multi user for companies or school etc with a fixed charge.
15.HOW SECURE IS MY ONLINE ORDER
Ans. Your order is completely secured as money transfer is through banks and pay pal methods.
16.IF THERE IS ANY PROBLEM, CAN I RETURN YOUR SOFTWARE AND GET MY MONEY BACK.
Ans. Yes you can give us and get your money back, as we provide a one month money back guarantee for the software for our customers.
17.I LOST MY SOFTWARE KEY WHAT SHOULD I DO.
Ans. You can get back that key by filling up a simple form in a prescribed manner and paying an amount of rupee 100
18. WHAT ARE THE TECHNICAL ASSISTANCE AT ONLINE
Ans. Our customer support executives are always there to assist you through emails.
19. WHAT PAYMENT METHODS DO U ACCEPT INSTALLMENT OR LUMP SUM
Ans. We accept at one time payment option, installment schemes are not available.
20.WHAT TYPE OF SHIPPING OPTIONS ARE AVAILABLE
Ans. All types of shipping options are available as per your place and urgency for the product.